None of four services pass HIQA inspections
Four services were recently inspected in Waterford City and County by the Health Information and Quality Authority.
The latest inspections carried out by the Health Information and Quality Authority (HIQA) included four separate services in Waterford for people with disabilities in March and April of this year.
Brothers of Charity CLG is the centre provider for three of the services, with Carriglea Cáirde Services the provider for the fourth service. However, none of the four services were found to be fully compliant with all regulations.
Carriglea Cáirde Services, which runs the Dungarvan Residential Services, was the most compliant of all, having just two outstanding regulations to be found as "substantially compliant", all other regulations were fully compliant.
The service, which provides long-term residential care and one transition respite bed for up to 15 adults, must update its 'Admissions and contract for the provision of services', as not all residents' contracts were up to date.
Separately, "the provider had no formal process in place for scheduled supervisions to take place with volunteers working within the organisation. This was an action which had been identified during the centre's most previous inspection and which had not been fully addressed."
Neither did Cairdeas Services Belmont nor Comeragh Residential Services Waterford City pass the regulations concerning fire precautions. In addition to this, the judgement for the latter service was also found to be not compliant with: Training and Staff Development and its Premises. The inspector reports: "The premises had not been cleaned or maintained since the resident had vacated the property in May 2023 and fire safety systems were not in line with current guidance."
However, "The inspector acknowledges that the provider reported that they had refurbishment plans for this property."
The unannounced inspection of the third Brothers of Charity Services, Tory Residential Services Kilmeaden, on March 14 and March 15 found "the residents in this centre were in receipt of good quality, person centred care and support."
The inspectors added that, "improvement was required in the areas of staff training and development and in the identification of risks and risk management to ensure that the service provided was safe at all times."
These were the two areas where the service failed to comply with regulations. Following a conversation with residents and staff, the inspectors noted there had been a change in the group of residents living in this centre since the last inspection.
Despite the failure to comply with some regulations, overall, the four services were observed to have staff in place that supported their residents by being kind and respectful.
