Klearcom scoops Rising Star award for technological innovation

Klearcom, a global leader in cloud-based testing and monitoring solutions for IVR systems and phone numbers, was thrilled to be selected as the Rising Star at the prestigious Deloitte 2024 Technology Fast 50 Awards. 

This accolade highlights Klearcom's growth, innovative solutions, and commitment to enhancing customer experience (CX) for businesses worldwide.

Headquartered in Waterford, Klearcom’s cutting-edge SaaS platform leverages AI, machine learning, and real-time monitoring to optimize IVR systems in over 100 countries. 

The Rising Star award is a testament to the company’s dedication to addressing critical telecom challenges and delivering customer service solutions for clients, such as Pfizer and Hewlett Packard Enterprise.

“Winning the Rising Star award reflects the hard work and passion of our team,” said Liam Dunne, CEO of Klearcom. 

“We’re proud to be recognized as a disruptor in the technology sector and are excited to continue driving innovation in the customer experience space.” 

The Deloitte Fast 50 Awards celebrate the fastest-growing and most innovative technology companies in Ireland, highlighting industry leaders who are making significant contributions to the tech ecosystem. 

The Rising Star category specifically recognizes companies that demonstrate exceptional potential and are poised for future success.

With offices in Waterford, New York, and Ahmedabad, Klearcom continues to expand its reach and develop innovative solutions to meet the growing demand for seamless customer experiences. Supported by the NDRC Accelerator at Arclabs and Propellor Business Incubation Centre, Klearcom is well-positioned to lead the charge in CX transformation on a global scale.

Celebrating the win on the night was Liam Dunne, Co-founder and CEO; Christine Ramsey, Head of Client Operations; Tomas Piacek, Director of Sales; Siobhan Oates, Chief Financial Officer; and Mark Rohan, Co-founder and Chief Operations Officer.

Nominations

Meanwhile, Klearcom is one of two Waterford companies nominated for awards at the SFA National Business Awards. 

Klearcom has been shortlisted in the innovation and exporter of the year category, while Copper Coast Renewables in Kilmacthomas has been shortlisted for the best emerging small business. 

The finalists in the SFA National Business Awards 2025 were officially announced by Sue O’Neill, Chair of the SFA Awards Judging Panel. The aim of the awards is to celebrate the achievements of small business in Ireland and to recognise the vital contribution of the small business sector to Irish industry.

The strong response to the awards programme highlighted "the resilience of Irish small businesses, who continue to put their best foot forward in seeking recognition for their hard work", said Sue O’Neill. 

"In addition to our nine award categories, we're also showcasing five outstanding Emerging New Businesses (established less than two years ago), and it's clear that entrepreneurship is thriving across Ireland."

"The Small Firms Association remains committed to celebrating the achievements of small business owners. With 273,000 small businesses employing almost half of Ireland's private sector workforce, these awards shine a spotlight on excellence, innovation, and success across every sector and region of the country," she added.

Speaking at the launch of the awards, Taoiseach, Simon Harris said: “The SFA National Small Business Awards is an opportunity to celebrate and promote the countless examples of entrepreneurship, innovation and creativity across Ireland’s small business community. 

"For over two decades it has been shining a spotlight on the companies that are the beating heart of our thriving cities, towns and villages throughout our country. The Government is deeply aware of their importance to our continued economic success and we are committed to ensuring that such businesses can continue to thrive and prosper long into the future.”