SETU issue warning to staff and students following cyberattack incident

Classes on SETU’s Waterford campuses have resumed following a cyberattack incident which impacted the operation of the university last week.

However, staff and students have been advised that they may still experience some disruptions as efforts continue to resume normal services.

SETU have released a statement reminding everyone to stay alert for any suspicious or unexpected emails:

“Just as in normal practice, please don’t share personal information like passwords or usernames, and avoid clicking on links or opening attachments from unknown or unverified sources—even if the message appears to be genuine.

“If you haven’t already done so, please reset your password as a precaution. Over the next few days, you may also receive prompts to change it.”

In relation to working from Waterford campuses, students have been advised that office desktops should not be used on the Waterford Campuses until further notice. However, you can use your work laptop on an external Wi-Fi. 

It is advisable to use the online version of Microsoft Office to minimise any potential risk.

Laptops may be connected directly to projectors in classrooms and Wi-Fi is currently unavailable on the Waterford campuses.

Students can print using a USB drive at the staff printers and photocopiers in Reprographics. If your USB has been used on a university-connected device on or after the 22nd of October 2024 please do not use the USB key.

OneDrive is fully accessible off campus, and you can safely use Moodle from your home computer.

While some library databases are restricted, others remain available through the SETU Library website using your university login. The library and other buildings on the Waterford campuses are open for group work and study, but please keep in mind that there is no Wi-Fi or network access, and desktops should not be used.

As an extra safety measure, it is advisable that your home devices have software protection packages installed e.g. antivirus software.

A SETU spokesperson said: “The IT helpdesk continues to operate and will endeavour to answer all queries as soon as possible.”