Ombudsman receives 96 complaints from Waterford
There has been a 35% increase in complaints to the Ombudsman from people living in Waterford.
A total of 96 complaints were made about public services to the Ombudsman from people living in Waterford in 2023.
This is a rise of 25 since 2022, or a 35% increase.
There were 40 complaints made about Waterford City and County Council, while six complaints were made to the Ombudsman about University Hospital Waterford and two about South East Technological University.
Nearly 4,500 complaints about public services were made to the Office of the Ombudsman nationally in 2023.
Ombudsman, Ger Deering, has seen a 30% rise in the number of complaints to his Office in recent years, from 3,418 in 2020 to 4,465 last year. 1,175 complaints were made about Government Departments, with the Department of Social Protection being the subject of 636 complaints. There were 839 complaints to the Ombudsman about public bodies in the Health and Social Care sector.
