Boil Water Notice in place for parts of Waterford county
Water in affected areas must be boiled before consumption.
Uisce Eireann and the HSE have issued a boil water notice in Tipperary that extends into areas of Waterford.
The notice relates to the Glenary water treatment plant in Clonmel, which covers Kilcomma and Finger Post in Waterford.
Approximately 11,000 customers are affected between the two counties.
Uisce Éireann’s Pierce Faherty acknowledged the impact on the community and said the utility is working to safely lift the notice as soon as possible.
“We regret any inconvenience caused to impacted customers. The notice has been put in place to protect the health of customers on the Glenary Public Water Supply.
"Public health is our number one priority, and we would like to assure customers that we are working to lift the notice as quickly and as safely as possible,” said Mr Faherty.
In Tipperary, Clonmel town and the surrounding areas, including Cahel Road, Cahir Road and Ring Road.
Uisce Éireann is advsing customers to check if their property is included by visiting the water quality section and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278.
If a property is affected, water must be boiled before it is consumed.
This includes drinking but also preparation of food, baby formula and teeth brushing.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices.
- Drinking * Drinks made with water * Preparation of salads and similar foods, which are not cooked prior to eating.
- Brushing of teeth.
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets, but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula.
- All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used. Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates will be across multiple platforms 24/7 and Uisce Éireann encourages customers to engage with them through the website, X channels @IWCare and @IrishWater and the 24/7 customer care helpline on 1800 278 278.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie.
