Friday, March 02, 2018

PRECAUTIONARY Boil Water Notices have been issued for Waterford schemes due to issues with the freezing conditions.

Irish Water, following consultation with the HSE, has issued a precautionary Boil Water Notice for a number of water supplies in the county.

As a result of disinfection systems being compromised and reduced levels of Chlorine in some supplies, Boil Water Notices are being imposed on the following schemes with immediate effect as a precautionary measure:

  • Ballyknock
  • Kilcooney
  • Comeragh
  • Carrigeen
  • Ballyguiry
  • Grallagh

Customers supplied by these schemes should boil their water before use for drinking, preparing drinks made with water, preparation of salads and similar foods which are not cooked prior to eating, brushing of teeth and making of ice.

Customers are advised that any unnecessary water usage should be avoided at this time. In particular, leaving taps running should be avoided as this could lead to water outages or water quality issues where demand exceeds safe production capacity.

“As per the instructions of the National Emergency Co-ordination Group (NECG), to ensure the health and safety of our workers and the local authority staff working in water services, there will be no staff available to respond to water or wastewater emergencies during the red weather warning called by Met Eireann,” a spokesperson said.

The Irish Water contact centre will be available during these hours on 1850 278278 for customers to report outages. Calls will be logged for action after the red warning has been lifted. When the warning is lifted calls will be prioritised.

Irish Water working in partnership with Waterford City and County Council would like to apologise to customers for the inconvenience this is causing and assures customers that repairs will be completed as soon as possible.

Information on dealing with frozen pipes is available on and water supply updates are available at

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