Friday, April 25, 2014

VISIONARY Waterford-based technology company, Omnivend, located on the Cleaboy Business Park, is rolling out its next generation top-up kiosks in over 20 of the country’s O2 stores, allowing customers top up their mobile phone and their O2 Money card instantly in-store.

The ‘expansion’ and a possible move into them massive UK market spells good news for the company, for jobs and for Waterford where Omnivend already employs 20 people at its hub on the edge of the city.

Customers using Omnivend’s technology in O2 stores to top up their mobile device can simply enter their phone number at the kiosk and the credit is loaded directly onto their account.
The Omnivend machines are also the first to dispense change for those topping up in multiples of €5 or more. Customers can also use Omnivend’s technology to top up their O2 Money card in-store in sums from €5 to €350 per transaction.

Omnivend CEO Fiona Dowd said, “We’re delighted to partner with O2 in Ireland to bring what is an excellent product to a wider Irish audience through our self-service kiosks. We hope to potentially
roll-out our product in the UK over the coming months which in turn will help us to further boost employment in Waterford.”

Brendan Moran from O2 said the kiosk roll-out, which began last October, has enhanced the customer experience in-store. “Customers no longer need to queue at the counter to simply top-up their phone or O2 Money card. With the kiosks, it can be completed in a minute or two.”
The company was established in 2003. There are currently 250 kiosks located in high footfall retail stores across Ireland and the network is growing all the time. Consumers can use an Omnivend kiosk to top up their mobile phone, buy a bin tag, pay any toll in the country and more services are being added all the time.

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